Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Account" means the personal gaming account registered by you on the wangi4 platform.
• "Balance" means the total amount of funds credited to your Account, including deposits, winnings, and bonuses.
• "Bet" means a wager placed on any gaming product offered by wangi4, including but not limited to sports betting, casino games, live dealer games, and lottery draws.
• "Bonus" means any promotional offer, free bet, cashback, or other incentive provided by wangi4, subject to specific terms and wagering requirements.
• "Service" means all gaming services, products, and features provided through the wangi4 platform.
• "User Content" means any data, information, or communications submitted by you through the platform.
• "WIB" means Western Indonesia Time (UTC+7), the time zone used for all platform operations.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

You must meet the following eligibility criteria to register and use wangi4:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Indonesia or located in a jurisdiction where online gambling is not prohibited by law.
• You are legally capable of entering into binding contracts under the laws applicable to you.
• You are not a resident of any jurisdiction where our services are legally prohibited.

We reserve the right to request proof of age and identity at any time. Failure to provide valid documentation may result in account suspension or termination.

2.2 Account Registration Process

To use wangi4 services, you must create an account by providing accurate, complete, and current information including:

• Full legal name as it appears on your government-issued identification document (KTP, passport, or driver's license)
• Valid email address that you actively monitor
• Mobile phone number registered in your name
• Date of birth
• Residential address

You may register only one account per person. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in immediate closure of all accounts and forfeiture of balances.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You must:

• Use a strong, unique password not shared with other websites
• Never share your login credentials with any third party
• Immediately notify us if you suspect unauthorized access to your account
• Log out after each session, especially when using shared or public devices

wangi4 will not be liable for any losses resulting from unauthorized use of your account if you fail to maintain proper security.

3. Know Your Customer (KYC) Verification

As part of our regulatory compliance and anti-money laundering obligations, wangi4 requires identity verification for all users. You may be asked to provide:

• Clear photograph or scan of your Indonesian KTP (Kartu Tanda Penduduk) or passport
• Proof of address document issued within the last three months (utility bill, bank statement, or government correspondence)
• Photograph holding your ID next to your face for selfie verification
• Bank account verification documents for your withdrawal method

Verification may be required at any time, including but not limited to:

• Before processing your first withdrawal
• When cumulative deposits exceed Rp 10,000,000
• If suspicious activity is detected on your account
• At random as part of routine compliance audits

Failure to complete KYC verification when requested will result in account restrictions, including inability to withdraw funds or place new bets.

4. Deposits and Withdrawals

4.1 Deposits

wangi4 accepts deposits through the following Indonesian payment methods:

• Bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata
• E-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja

Deposit terms:

• Minimum deposit: Rp 10,000
• Maximum deposit per transaction: Rp 50,000,000 (higher limits available for VIP members)
• Deposits are typically credited within 5-15 minutes after confirmation
• You may only deposit using payment methods registered in your own legal name
• Third-party deposits are strictly prohibited and may result in account closure

4.2 Withdrawals

Withdrawal terms:

• Minimum withdrawal: Rp 50,000
• Maximum withdrawal per transaction: Rp 100,000,000
• Processing time: 2-4 hours during business hours (Monday-Friday, 09:00-18:00 WIB), up to 24 hours on weekends and public holidays
• Withdrawals are processed to the same method and account name used for deposits
• First-time withdrawals require completed KYC verification
• You may make up to 5 withdrawal requests per day

wangi4 reserves the right to request additional verification documents before processing withdrawals. We may also conduct security checks that could delay withdrawal processing by up to 72 hours in exceptional circumstances.

4.3 Transaction Fees

wangi4 does not charge deposit or withdrawal fees for transactions above the following thresholds:

• Deposits above Rp 50,000: No fee
• Withdrawals above Rp 100,000: No fee

Transactions below these amounts may incur a nominal processing fee of Rp 2,500 to cover payment gateway costs.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses offered by wangi4 are subject to specific terms and conditions, including but not limited to:

• Wagering requirements (typically 5x to 30x the bonus amount)
• Minimum odds requirements for sports betting bonuses
• Maximum bet limits while bonus is active
• Game restrictions (certain games may be excluded or contribute differently toward wagering)
• Time limits for claiming and using bonuses

Bonus terms are clearly stated in each promotion's specific terms page. You are responsible for reading and understanding these terms before accepting any bonus.

5.2 Bonus Abuse and Fraud

The following activities constitute bonus abuse and will result in immediate forfeiture of bonuses and potential account closure:

• Creating multiple accounts to claim the same promotion multiple times
• Using betting patterns designed to exploit bonus terms (arbitrage betting, low-risk betting strategies)
• Colluding with other players to manipulate bonus outcomes
• Any other activity deemed by wangi4 to be an attempt to gain unfair advantage

6. Betting Rules and Game Integrity

6.1 Sports Betting Rules

All sports bets are subject to the following rules:

• Bets are settled based on official results published by the relevant sports governing body
• If a match is postponed, bets remain valid for 48 hours. After 48 hours, bets are voided and stakes refunded
• If a match is abandoned, bets are settled based on the time of abandonment (e.g., over/under goals settled if the required time threshold was met)
• We reserve the right to void bets placed on obvious pricing errors or technical glitches
• Maximum payout per bet slip: Rp 500,000,000

6.2 Casino Game Rules

All casino games operate using Random Number Generator (RNG) technology certified by independent testing laboratories. Game rules and RTP (Return to Player) percentages are available in each game's information screen.

6.3 Lottery and Togel Rules

For togel (Indonesia's traditional numbers lottery) markets:

• Results are based on official draws from Singapore Pools, Hong Kong Jockey Club, Sydney Lotteries, and Macau gaming authorities
• Draw times are published on each market's page and are subject to change by the issuing authority
• Bets must be placed before the published draw cutoff time
• Winning payouts are calculated according to the bet type selected (4D, 3D, 2D, Colok Bebas, etc.)

7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:

• Using the platform for money laundering or any illegal purpose
• Providing false or fraudulent information during registration or verification
• Allowing any other person to use your account
• Using automated betting software, bots, or scripts
• Exploiting technical vulnerabilities or software errors
• Colluding with other players or engaging in chip dumping
• Engaging in abusive, threatening, or harassing behavior toward staff or other players
• Attempting to reverse engineer or decompile any part of our software

8. Responsible Gaming

wangi4 is committed to promoting responsible gaming. We provide the following tools to help you maintain control:

• Deposit limits (daily, weekly, and monthly)
• Session time reminders and time-out periods
• Self-exclusion options (temporary or permanent)
• Access to responsible gaming resources and support organizations

For more information, please visit our Responsible Gaming page. If you believe gambling is becoming a problem, please contact our support team immediately or seek help from professional organizations.

9. Limitation of Liability

To the fullest extent permitted by law:

• wangi4 provides services "as is" without warranties of any kind, express or implied
• We are not liable for any indirect, consequential, or punitive damages arising from your use of the platform
• We are not responsible for losses resulting from technical failures, internet connectivity issues, or third-party service disruptions
• Our maximum liability to you for any claim is limited to the amount of funds in your account balance at the time of the incident
• We are not responsible for errors or delays caused by factors beyond our reasonable control

10. Dispute Resolution

If you have a complaint or dispute:

1. Contact our customer support team via live chat or email with detailed information about your concern
2. Our support team will investigate and respond within 72 hours
3. If the matter is not resolved to your satisfaction, you may escalate to our management team
4. We will make every effort to resolve disputes amicably and fairly

Any disputes that cannot be resolved through our internal process may be subject to binding arbitration under the laws of our licensing jurisdiction.

11. Account Closure and Termination

11.1 Voluntary Closure

You may close your account at any time by contacting customer support. Upon closure:

• All pending bets will be settled
• Your remaining balance will be returned to you via your registered withdrawal method
• All bonuses and promotional offers will be forfeited
• Account history will be retained for our records as required by law

11.2 Termination by wangi4

We reserve the right to suspend or terminate your account at our sole discretion if:

• You breach any term of this agreement
• We suspect fraudulent, illegal, or abusive activity
• You fail to complete KYC verification when requested
• We are required to do so by law or regulatory authority

In cases of suspected fraud or terms violations, we may withhold funds pending investigation.

12. Changes to Terms & Conditions

wangi4 reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the platform after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

For significant changes affecting your rights or obligations, we will attempt to provide reasonable advance notice via email or platform notification.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of our licensing jurisdiction. By using wangi4, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes.

These terms are provided in English. In the event of any discrepancy between English and translated versions, the English version shall prevail.

14. Contact Information

For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:

• Live Chat: Available 24/7 through the platform interface
• Email: [email protected]
• Support Hours: Customer service operates 24 hours a day, 7 days a week

We aim to respond to all inquiries within 24 hours.